FAQs & Useful Contacts

New guidelines on on Watercourse Maintenance (which includes ditches alongside your boundary) for Riparian Owners has been published by Balfour Beatty and is available here https://www.mardenherefordshire-pc.gov.uk/wp-content/uploads/2021/08/Riparian-owner-Good-maintenance-guidance.pdf

A new community messaging service has been launched by the police, local to your area. Through Neighbourhood Matters you can sign up for local police alerts, receive information about crime in your area, find out about drop-in sessions, answer surveys, and more.  You can choose exactly what type of alert you want to receive and how you receive them, whether it be via text, email or phone call. Go to https://neighbourhoodmatters.co.uk/ to sign up.

Herefordshire Council website is the one-stop-shop for up to date information. Road defects such as potholes or problems with drainage of roads, INCLUDING EMERGENCIES,  can be reported on the Herefordshire Council website – https://myaccount.herefordshire.gov.uk/report-a-pothole or by phoning 01432 261800.

01432 260000 can be used to report issues with excessive noise or noxious smells and should be reported at the time of the event. For up to date information regarding Highway works in Herefordshire please take a look at Roadworks.org.

Problems with sewage after rain or similar should be reported at the time on 01432 260000 or the Environment Agency hotline 0800 807060.

To report fly tipping go to https://myaccount.herefordshire.gov.uk/report-fly-tipping or phone 01432 261800.

West Mercia Police Safer Neighbourhood Team – PS Mark Jones 07773034427; PCSO Christina Howard 07773052529; PCSO Adam Westlake, 07773 052580 team email: herefordruralnorth@contact.neighbourhoodmatters.co.uk
Website  101 to talk to your local SNT/report a crime
Website www.westmercia.police.uk
Facebook & Twitter @HerefordCops

Only call 999 in an emergency, when a crime is in progress or life is in danger. If you would prefer to report a crime anonymously please contact West Mercia CRIMESTOPPERS 0800 555 111. For all non emergency reports please call 101. For all other enquiries please email herefordrn.snt@westmercia.pnn.police.uk

The Rural & Business Crime Team work across Herefordshire as part of a larger dedicated problem solving team supported by Special Constables and volunteers but also by members of the public. Their message to you is: “Please, please, please report suspicious activity, people or vehicles. No matter how insignificant you might think it is, if it is suspicious to you, it probably is so let us know at the time.” For a confidential conversation with Sarah, John or Paul contact them directly on:

PC John Meek 07773 044234 – john.meek@westmercia.pnn.police.uk
PC Sarah Smith 07773 047243 – sarah.smith@westmercia.pnn.police.uk
Paul Crumpton 07773 044781 – paul.crumpton@westmercia.pnn.police.uk

Reporting an incident of bad/dangerous driving, you can report it online at the time or soon after and upload a photo or video that includes the number plate details to https://www.westmercia.police.uk/police-forces/west-mercia-police/areas/west-mercia/campaigns/campaigns/2019/operation-snap/
If a road is blocked by such an incident, you need to report it at the time to 101.

The official address for the Parish Council is:
Marden Parish Clerk,
The Beeches,
Edwin Ralph,
Bromyard, Hereford,
Tel: .
Email: parish.clerk@mardenherefordshire-pc.gov.uk